Betting is entertainment — keep it understood and in check, and it stays enjoyable. hgxy wants you to always play safely and make informed decisions.
Hgxy believes that responsible betting is not just a policy statement — it must be backed by real, practical tools.
Set a daily, weekly, or monthly deposit limit. Once it's in place, you simply cannot go beyond your budget.
Temporarily suspend your account for a set period. You can take a break anywhere from 24 hours up to 6 months.
Set a limit on how long you play in one sitting. When your time is up, hgxy will remind you automatically.
Hgxy includes an automatic session stop that kicks in once your losses reach a set amount.
Pop-up notifications will appear at set intervals to remind you how long you have been playing.
Hgxy enforces a strict KYC process to ensure that only users aged 18 and above can access the platform.
Responsible Gaming means treating betting and gaming as a controlled form of entertainment — making conscious decisions while staying mindful of your financial and personal limits. hgxy believes online betting can be a genuinely enjoyable experience, as long as it is approached the right way.
The core principle of Responsible Gaming is simple: you control the game, not the other way around. To help every hgxy user live by this principle, we provide a range of practical tools and resources. Our platform is designed to protect you and entertain you at the same time.
Millions of people in Bangladesh enjoy online gaming and betting platforms for entertainment. Yet many don't know when to draw the line. That's why hgxy doesn't treat Responsible Gaming as just a rule — it is a core part of who we are.
Remember: betting is always meant to be entertainment. Never bet with borrowed money, by dipping into your savings, or when you're feeling stressed.
Gambling addiction, or problem gambling, is a serious condition that develops gradually. People often don't realize they have a problem until it has already taken hold. hgxy wants you to stay informed and aware.
Warning Signs: If any of the following applies to you, it may be time to seek help.
If you notice any of these signs, contact hgxy support immediately or use the self-exclusion feature.
To promote responsible gaming on hgxy, we recommend a few simple but effective guidelines. Following them keeps betting a fun and enjoyable experience.
At hgxy, you can activate deposit limits, session limits, or a cooling-off period at any time from your account settings.
Self-exclusion means voluntarily closing your hgxy account for a set period of time. It is a powerful protection tool that you can use for any reason.
After logging in, click the profile icon at the top right and select "Settings".
Click on the "Responsible Gaming" option.
Choose your preferred duration: 24 hours, 7 days, 30 days, or 6 months.
Once you confirm your decision, your account will be suspended immediately for the specified duration.
During self-exclusion, you will not be able to log in or receive any promotional offers. The process is completely secure and confidential.
Set a deposit limit at any time from your account settings.
Take a break and lock your account to keep it safe.
Our support team is always here to help with any issue.
Did you bet more than your budget last week?
Have you placed more bets trying to win back money you lost?
Is betting affecting your daily life?
If you answered "Yes" to any of these, please speak with our support team.